---
title: "Bangla AI chatbot for Facebook Page & WhatsApp | OmniConva"
description: "AI auto reply for your Facebook Page, Instagram and official WhatsApp. Answers in Bangla from your catalog and takes the COD order. Start free."
url: "https://omniconva.com"
lang: en
alternate_bn: "https://omniconva.com/bn"
markdown: "https://omniconva.com/index.md"
---

# Bangla AI chatbot & sales agent · Facebook Page · Instagram · WhatsApp · comments

The inbox is ours, the time is yours.

**From answering customers' messages to taking the order, OmniConva handles all of it.** OmniConva is an AI sales agent for Facebook Pages, Instagram, WhatsApp and online shops in Bangladesh. It replies to comments, sends price and sizes in DM, recognises products from photos, takes addresses from voice notes and writes the cash-on-delivery order with a receipt — day and night, in Bangla, Banglish or English. When it's stuck, it calls your team.

-   Free plan — 100 AI credits, 10 products
-   No card needed
-   Page connected in 30 seconds
-   Know your monthly bill up front

[Start free](https://dashboard.omniconva.com/signup)[Book a live demo](https://omniconva.com/book-demo)[Message our Page to try it](https://m.me/omniconva)[Ask on WhatsApp](https://wa.me/8801335075410?text=Hi%2C%20I%20want%20to%20know%20about%20OmniConva)

Already have an account? [Log in](https://dashboard.omniconva.com/login)

WATCH · 6:42

## See it answer a real question

A 7-minute tour in Bangla: setting it up, the AI answering messages, photos, voice notes and comments, then taking the order, booking the courier and handing chats to your team.

Wherever customers write

-   Messenger
-   Instagram DM
-   WhatsApp
-   Post comments
-   Website chat
-   TikTok account

24/7Customers get answers at 3 a.m. too

5 channelsOne agent, one inbox

12 paisafrom 12 paisa per message

৳0to start, no card needed

ALL CHANNELS · ONE SYSTEM

## Wherever a message comes from, one system handles it

Messenger, Instagram, WhatsApp, post comments and website chat all arrive in OmniConva, and your TikTok business account connects too. Products and orders sync both ways with WooCommerce, Shopify or BitCommerz.

Channels · messages in

**Messenger**Page inbox

**Instagram**DMs and comments

**WhatsApp**Your own number

**Facebook comments**Under your posts

**Website chat**On your website

**TikTok**Business account connection

Stores · two-way sync

**WooCommerce**Products ⇄ orders

**Shopify**Products ⇄ orders

**BitCommerz**Products ⇄ orders

OmniConvaAI AGENT

INCOMING**Messenger**"How much? Is M in stock?"

1.  01**Understands**Bangla, Banglish, photos, voice
2.  02**Looks it up**Price and stock from your catalog
3.  03**Writes the order**With a receipt, once the customer confirms
4.  04**Calls your team**"Needs Human", with the reason

Working…

ONE ORDER · COMMENT TO RECEIPT

## Every step, up close

Most chatbots stop after answering "how much?". OmniConva finishes the sale.

01 / 06

### A reply under the post, then the DM

It answers questions under your post and moves buyers to DM to order. Complaints and spam get no AI reply; they're left for you.

PUBLIC REPLY → DM · PHONE NUMBERS HIDDEN

02 / 06

### It recognises the photo

A screenshot from somewhere else? It reads the tag, SKU or brand first, then looks for the closest match in your catalog.

TEXT ON TAG → LOOK-ALIKE

03 / 06

### Prices and stock come from your catalog

It never makes up a price. It shows size and colour buttons, and says so when something is out of stock.

PRODUCT CARDS · VARIANT CHIPS

04 / 06

### The address, from a voice note

It understands voice notes that mix Bangla and English, reads phone numbers written in Bangla digits, and recognises returning customers by phone number.

VOICE → TEXT → ADDRESS

05 / 06

### A receipt with the delivery charge

It gets the delivery charge from your store, then shows a full order review. The order is placed only when the customer confirms.

REVIEW CARD → CONFIRM → RECEIPT

06 / 06

### Orders go straight to your store

Orders land in WooCommerce, Shopify or BitCommerz on their own. When a customer later asks "where's my order?", the AI tells them.

STORE SYNC · ORDER TRACKING

WHEN A PERSON IS NEEDED

## Where a person is needed, your team steps in

When it can't find a product, isn't sure of an answer or the customer is upset, the AI doesn't guess. It moves the chat to "Needs Human" and tells your team why.

1.  01The AI sees a person is needed and notes why
2.  02A browser notification, even with the tab closed
3.  03Someone on your team joins the chat and replies
4.  04One click hands the chat back to the AI

INBOX · NEEDS HUMANExample

R**Rumana**Messenger · FrustratedHUMAN

Reason: complaint about a previous parcel

JoinGive back to AI

Tanvir · InstagramAI

Sadia · WhatsAppORDER #1042

WHATSAPP COEXISTENCE

### Keep the WhatsApp app on your phone

Same number, still working on your phone. Connecting brings in your contacts and the last 180 days of chats, so the AI knows returning customers. Templates let you message after 24 hours.

YOUR STORE, IN SYNC

### Stock and prices always current

Connect WooCommerce, Shopify or BitCommerz and products, prices and stock sync on their own. No website? A CSV upload works too.

WooCommerceShopifyBitCommerzCSV

AFTER THE CHAT

## After the chat: customers, bookings, delivery

Answering and taking the order is only the start. From keeping track of each buyer to getting the parcel there — in the same dashboard.

[### Customer CRM and leads

One profile per buyer, with orders, chats, tags and notes. People who are interested but haven't bought yet are saved as leads, so nobody slips away.

CONTACTS · PIPELINE · TASKS](https://omniconva.com/features#crm)[### Appointments, booked in the chat

A salon, clinic or consultancy? The AI offers free times from your schedule and books the customer in, skipping your days off.

SERVICES · HOURS · CONFIRMATION](https://omniconva.com/features#bookings)[### Parcels with Steadfast and Pathao

Confirm an order and the courier is booked, the status updates on its own, and the buyer gets a tracking link in their chat.

AUTO-BOOK · TRACKING · DELIVERY RECORD](https://omniconva.com/features#delivery)[### Follow-ups when a buyer goes quiet

Leave an order half-way and the AI sends a polite reminder later — never in quiet hours, and never again after STOP.

REMINDERS · QUIET HOURS · OPT-OUT](https://omniconva.com/features#agent)

[See every feature →](https://omniconva.com/features)

AI INSTRUCTIONS · KNOWLEDGE BASE

## Write the rules in your own words

No flow builder, no keyword lists. Write it the way you'd brief a new shop assistant. Keep return policies and delivery times in the knowledge base; the AI searches it by meaning.

SETTINGS · AI INSTRUCTIONS

• ঢাকার ভিতরে ডেলিভারি চার্জ ৬০ টাকা, বাইরে ১২০ টাকা।• ৩টা বা বেশি প্রোডাক্ট নিলে ১০% ছাড়।• কাস্টমারকে সবসময় "আপনি" বলে সম্বোধন করবে।

**রিটার্ন নীতি**৭ দিনের মধ্যে, প্রোডাক্ট অক্ষত থাকতে হবে

**ডেলিভারির সময়**ঢাকায় ১–২ দিন, সারা দেশে ৩–৫ দিন

FIXED MONTHLY PRICE · NO SURPRISES

## Know at the start of the month what you'll pay at the end

Priced by messages, from 12 paisa per message. One monthly price, every channel on every plan. Pay by bKash, Nagad, card or any Bangladeshi online payment.

Free: 100 AI credits, 10 products. Then ৳999, ৳2,499 and ৳4,999 per month, from 12 paisa per message.

Free

৳0

100 AI credits a month

10 products

[Start free](https://dashboard.omniconva.com/signup)

Starter

৳999~৳1,999~

5,000 AI credits a month

per month

[Choose Starter](https://dashboard.omniconva.com/signup?plan_id=5b3fc338-bd9d-40e0-bba3-7fadbca03869&currency=bdt)

Business

৳2,499~৳4,999~

15,000 AI credits a month

per month

[Choose Business](https://dashboard.omniconva.com/signup?plan_id=57714774-dc26-4f7c-b849-bafb3ff70e33&currency=bdt)

Premium

৳4,999~৳6,999~

40,000 AI credits a month

per month

[Choose Premium](https://dashboard.omniconva.com/signup?plan_id=bad89a46-7c2e-45de-b7c9-f81c141bd7ff&currency=bdt)

Upgrade any time, or top up AI credits from ৳300 · When credits run out, chats go to your team so no customer is left unanswered · [Full pricing →](https://omniconva.com/pricing)

GO LIVE TODAY

## Live today, no coding

1.  Step 1**Sign up**Create an account, no card needed
2.  Step 2**Connect your Page**Log in with Facebook, pick your Pages and Instagram
3.  Step 3**WhatsApp (optional)**Add your number and keep the app
4.  Step 4**Bring your products**Store sync or a CSV upload
5.  Step 5**Write rules, go live**Delivery charges, discounts, tone

YOUR PAGE · YOUR CONTROL

## Your Page, under your control

**Meta's official APIs**Built on the Messenger, Instagram and WhatsApp Cloud APIs, following Meta's messaging rules.

**No passwords shared**You connect with Facebook's own login and can disconnect any time.

**You decide who sees what**Separate owner, staff and view-only roles.

**Data deletion, written down**How to ask, and exactly what gets deleted, on one page. [Read it →](https://omniconva.com/data-deletion)

QUESTIONS · ANSWERS

## What you'll want to know first

**What if the AI gives a wrong answer?**

It answers only from your catalog, your rules and your knowledge base. When it isn't sure, it passes the chat to your team instead of guessing.

**Do I need a website?**

No. Upload your products as a CSV and manage orders inside OmniConva.

**What happens when the AI credits run out?**

Chats move to "Needs Human", so no customer is left without an answer. Buy credits any time (from ৳300, and they never expire) or upgrade.

**Can I run several Pages?**

Yes — several Facebook Pages and Instagram accounts up to your plan's limit, and several shops under one login.

**Which languages does it reply in?**

Bangla or Banglish gets a Bangla reply; English gets an English one.

## Let tonight's messages be answered by OmniConva

Start on the free plan. No card needed.

[Start free](https://dashboard.omniconva.com/signup)[Book a live demo](https://omniconva.com/book-demo)

---

This page as HTML: https://omniconva.com
In Bangla: https://omniconva.com/bn