OmniConva vs LazyChat
LazyChat and OmniConva both answer buyers in Bangla and Banglish from the shop's catalog. LazyChat's plans start at ৳4,999 a month for 6,600 credits with every feature included; OmniConva starts on a free plan, then from ৳999 a month.
LazyChat is a Dhaka-based AI sales agent for Facebook, Instagram and WhatsApp, with a shared inbox, mobile apps and Shopify and WooCommerce sync.
Choose OmniConva if…
- You want to start free, or spend less than ৳4,999 a month
- You run a BitCommerz store
- You want WhatsApp through Meta's official Business API, keeping the app on your phone
Choose LazyChat if…
- You want broadcasts and campaign reports, which every LazyChat plan lists
- You want mobile apps for the shared inbox
Side by side
| Feature | OmniConva | LazyChat |
|---|---|---|
| AI replies in Bangla, English and Banglish | Yes | YesBangla, English and Banglish |
| AI answers price and stock from your catalog | Yes | Yes |
| Understands product photos and voice notes | Yes | YesRecognises photos; voice messages listed |
| Takes the order inside the chat | YesCollects name, phone and address, then creates the order | Yes |
| Takes appointment bookings in the chat | YesFor clinics, salons and other services — checks free slots, per branch | Not stated |
| AI bargains within your price limits | YesPaid plans — you set the floor price or largest discount | Not stated |
| Tells the buyer in chat when the order ships or arrives | YesWhen it's shipped, delivered or returned | Not stated |
| Books and tracks Pathao and Steadfast parcels | YesBusiness plan and up — the status updates itself | ◐ PartlyTracks deliveries; booking not stated |
| Follows up buyers who went quiet | YesPaid plans — stops when they reply or send STOP | Not stated |
| Facebook Messenger | Yes | Yes |
| Instagram DM | Yes | Yes |
| Yes | YesHow it connects isn't stated | |
| Auto-replies to post comments | YesMoves buyers to the inbox | YesComment automation on every plan |
| Website chat widget | Yes | Yes |
| Online store sync | WooCommerce, Shopify, BitCommerz, custom site, CSV | YesShopify, WooCommerce |
| Team inbox with human takeover | YesIf nobody answers in time, the AI takes the chat back | Yes3–10 users by plan, mobile apps |
| Built-in customer list (CRM) | YesEach customer's chats, orders and tickets in one place, with tags, notes and tasks | ◐ PartlyLead management and inbox labels |
| Review AI replies before they're sent | YesPaid plans — Messenger, Instagram, WhatsApp | Not stated |
| AI on/off and set hours per page | YesFor example only 11 PM to 9 AM | Not stated |
| AI learns from your team's answers | YesSuggests knowledge base entries from your team's replies; you approve them | Not stated |
| Setup | Connect a Page and your catalog — no flows to build | 3 steps: channels, website, AI instructions; demo-led |
| Free plan | Yes — 100 AI credits a month | — NoThe smallest plan is a paid ৳4,999 "Trial plan" |
| Paid plans start at | ৳999/month | ৳4,999/month6,600 credits, up to 3 users |
| Pay in taka (bKash, Nagad and more) | YesbKash, Nagad, card or any Bangladeshi online payment | YesThrough SSLCommerz (per their refund policy) |
Information about LazyChat comes from its own public pages, checked on 3 November 2026 (the newer rows on 7 November 2026). “Not stated” means we found nothing on it there. Prices and features change — check their site before you decide. Sources: LazyChat, LazyChat plans (Bangla), LazyChat refund policy, LazyChat Shopify app.
The key differences
A free plan versus a paid start
LazyChat's smallest plan is ৳4,999 a month for 6,600 credits. OmniConva's free plan gives 100 AI credits a month, and paid plans start at ৳999.
Which stores connect
LazyChat syncs with Shopify and WooCommerce. OmniConva syncs with WooCommerce, Shopify and BitCommerz, and connects a custom website by API.
How WhatsApp connects
LazyChat's site doesn't say how WhatsApp is connected. OmniConva connects through Meta's official Business API and lets you keep the WhatsApp Business app on your phone.
Questions people ask
How is OmniConva different from LazyChat?
LazyChat's smallest plan is ৳4,999 a month for 6,600 credits. OmniConva's free plan gives 100 AI credits a month, and paid plans start at ৳999.
Can I switch from LazyChat to OmniConva?
Yes. Connect your Page with Facebook login, add your products by CSV or from your store, and turn on AI replies. You can disconnect LazyChat whenever you are ready.
How much does OmniConva cost?
There is a free plan with 100 AI credits a month. Paid plans start at ৳999 a month, paid by bKash, Nagad, card or any Bangladeshi online payment.
Guides for sellers
Other comparisons
Try it on your own Page
The free plan includes 100 AI credits a month — no card needed.